Let your customers know they’re your #1 priority by automating your Oracle CX Cloud business processes
ExploreCreate brand attachment and customer loyalty by making the customer experience even more well-rounded by integrating and automating your Oracle CX processes
Oracle Platinum Partner
Working with an Oracle Platinum Partner gives you the reassurance that we mean business, evident by our recognized competence and expertise with Oracle technologies
Full Customer-Journey View
With an up-to-date 360-degree view of your customers, you can give each of your customers individual attention, keeping your customers happy
IT StackShare your data across various systems to enhance the synergy of your business processes to streamline the flow of accurate and real-time information
A strategy for an enhanced customer experience (CX) will help you outperform your competition. One of the best ways to do this is to extend the value and return on investment from your existing IT infrastructure by linking your Oracle CX system with your other systems, including other Oracle systems.
For example, when business analysts and application managers come together to discuss Oracle Sales Cloud integration with Oracle JD Edwards, there is tremendous potential for many improvements in business processes. While both CRM and ERP products are branded Oracle, they can still benefit strongly from integration efforts designed to share data, improve business information flows, and automate business processes.
Sharing data between applications reduces duplicate data input – eliminating errors, avoiding ambiguous and redundant data, reducing work time and reducing related costs.
Transactional data can be shared between CRM and ERP systems. For example, information about sales orders, payments, returns, and other transactions is typically recorded in Oracle JD Edwards because the registration system can be logged in the Oracle Sales Cloud as an activity.
“We found that Magic xpi provided us with a reliable, robust and agile solution that is easy to support and scale up.”
